Privacy Policy
DaVida Medical and Aesthetics ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit davidama.com (the "Site") or interact with our services.
1. Information We Collect
When you use our Site or make a purchase, we may collect:
Account information: name, email, phone number, billing/shipping address
Payment information: processed securely through our payment processors. We do not store full credit card details.
Order information: products purchased, order history, gift card balances and redemptions
Browsing data: IP address, browser type, device type, pages visited, time on Site (collected via Google Analytics and similar tools)
Marketing preferences: email subscription status, communication preferences, opt-in records
Service appointment details: when you book an appointment through our scheduling system, certain personal and health information may be collected separately by that system in accordance with HIPAA and our internal medical privacy practices
2. How We Use Your Information
We use your information to:
Process and fulfill orders, including shipping and customer support
Communicate with you about orders, appointments, and account activity
Send marketing communications (only with your consent — you may opt out at any time)
Improve our Site, products, and services through analytics
Comply with legal obligations and protect against fraud
3. Sharing Your Information
We may share your information with:
Service providers who help us operate our business: shipping carriers, payment processors, email/SMS marketing platforms, and analytics tools
Legal authorities if required by law, subpoena, or to protect our rights or the safety of others
We do not sell your personal information to third parties.
4. Cookies and Tracking
We use cookies and similar tracking technologies (including Google Analytics) to understand how visitors use our Site and to improve user experience. Cookies help us remember preferences and analyze site performance. You can adjust your browser settings to refuse cookies, though some Site features may not function properly without them.
5. Email and SMS Marketing
If you opt in to email or SMS marketing, we'll send periodic updates about products, services, promotions, and practice news. You can unsubscribe at any time using the link in any marketing email, or by replying STOP to a text message. Opting out does not affect transactional communications (order confirmations, appointment reminders, etc.).
6. Data Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit and access controls. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Request data portability
Withdraw consent for processing (where applicable)
To exercise these rights, contact us at info@davidama.com. We will respond within a reasonable timeframe and as required by applicable law.
8. Children's Privacy
Our Site is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will delete it promptly.
9. Third-Party Links and Services
Our Site may contain links to third-party websites (such as our scheduling system or external partner pages). We are not responsible for the privacy practices of those sites. Review their privacy policies separately before sharing personal information.
10. HIPAA and Medical Information
When you receive medical or aesthetic services from us, certain health information is collected and protected under the Health Insurance Portability and Accountability Act (HIPAA) and Texas medical privacy laws. Our HIPAA Notice of Privacy Practices, provided separately during your first visit, governs the use and disclosure of that protected health information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Material changes will be communicated via email when feasible.
12. Contact
Questions about this Privacy Policy or your information?
Email: info@davidama.com
Phone: (210) 960-5222
Address: 20327 Interstate 10 Ste 140, San Antonio, TX